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Caddo Community Action Agency, Inc.

Our Mission

It is the mission of the Caddo Community Action Agency, Inc. to stimulate a better focusing of all available local, state, private, and federal resources upon the goal of enabling the poor, the low-income families, and low-income individuals, in rural and urban areas of Caddo Parish, to attain skills, knowledge, and motivations to secure the opportunities needed to achieve self-sufficiency.

Caddo Community Action Agency Head Start/Early Head Start

Annual Report to the Public





Caddo Parish Commission


The Caddo Parish Commission is the grantee for the Head Start and Early Head Start Programs.


Early Childhood CLASS Observation System

Louisiana launched a unified rating and improvement system, Early Childhood CLASS Observation System, with practice profiles to:

- Measure the classroom interactions and instruction needed for positive child outcomes;
- Clearly articulate a path to improvement; and
- Give families an easy way to compare choices.

Under the new system CLASS, Head Start has 13 teachers, 5 center mangers and 1 coordinator that are CLASS Reliable Observers.


Need assistance paying your utility bills? Hurry in! Caddo Community Action Agency, Inc. is offering assistance with utility bill payments before the current program year ends, to residents of Caddo Parish through the Low Income Home Energy Assistance Program. Please call the Eddie D. Jones (Lakeside) Community Center at 318-222-2436, or the David Raines Community Center at 318-425-2401 for more information.

Auxiliary aids and services are available upon request to individuals with disabilities. Louisiana Relay 711.

Caddo Community Action Agency, Inc. is an equal opportunity program.

Taking Applications

Need help with your electric and gas bill?

You may be eligible for crisis or non-crisis assistance through the Low-Income Home Energy Assistance program.

Non-crisis applications are taken on
Monday, Wednesday, & Friday
From 8:00 a.m. - 4:00 p.m.
By appointment only

Crisis applications are taken on
Tuesday & Thursday

Applications are taken at the the following locations:

David Raines Community Service Center
Lakeside Community Service Center

Need Help Paying your Water Bill?

Find out if you meet the eligibility requirements to receive assistance from the Shreveport Water Assistance Program.

Community Programs

Caddo Community Action Agency changes people's lives, embodies the spirit of hope, improves communities, and makes Caddo a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

Please take advantage of our Community Programs:

Community Service Centers

Free Tax Services
Click for Locations and Times
(One location is still available until October 2016)

Low-Income Home Energy Assistance Program (LIHEAP)

Shreveport Water Assistance Program (SWAP)

Material Center/Food Bank

Weatherization Assistance Program (WAP)

Housing Counseling

Head Start (3-5 Years of Age)

Early Head Start (0-3 Years of Age)

In accordance with the funding source guidelines, clients/applicants are required to provide CCAA with proof of income in order to receive assistance from these programs.